Last revised: August 2018
INTRODUCTION
Purpose. The purpose of this Privacy Policy is to describe how Daktari, LLC (“Daktari”) collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including http://daktarimd.com (collectively referred to herein as the “website”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Privacy Policy.
Our Privacy Policy explains:
- Information That We Collect
- How We Use and Share Your Information
- Access to Your Information and Choices
- Security of Your Information
- Changes to Our Privacy Policy
- Questions and How Contact Us
Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the website. Our website may contain links to third party sites that are not owned or controlled by Daktari. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.
Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.
INFORMATION THAT WE COLLECT
Information You Provide to Us
We collect information you provide to us, for example when you create or modify your account via our Mobile applications, purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:
- Name
- Address
- Billing address
- Email address
- Telephone number
- Date of birth
- Credit card number (solely for payment purposes and not stored by Daktari)
- Photos, files, videos, chat messages and other communications to physicians
- Health and medical history, condition and other health related information
Information We Collect Through Your Use of our website
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the website. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the website. You can find out more about how Google uses data when you visit our website by visiting “How Google uses data when you use our partners’ websites or apps”, (located at www.google.com/policies/privacy/partners/).
Information Collected Through Cookies and Similar Technologies
We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows the website to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you.
HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information. We collect information from you in order to provide products and services that you purchase using the website or mobile apps; register and service your online account; provide information that you request from us; contact you about your orders; process credit card and debit card transactions; send you promotional materials or advertisements about our products and services, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; provide interest-based targeted advertising to you.
Sharing with Third Parties. We may provide information, as defined above, to third party service providers that help us operate and manage our website, process orders, and fulfill and deliver products and services that you purchase from us. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Advertising. We may use how you browse and shop in order to show you ads for Daktari or our advertising partners that are more relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing behavior in order to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing our site or third-party sites not owned by Daktari.
Legal Proceedings. We may share personal information with third party companies, organizations or individuals outside of Daktari if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Enforce applicable Terms of Use, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Daktari, our users, customers or the public as required or permitted by law.
Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the website to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.
ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your account through the profile settings on the Daktari app. If you have questions about personal information we have about you or need to update your information, you can Contact Us, and connect with our support team. You can opt-out of receiving marketing and promotional e-mails from Daktari by using the opt-out or unsubscribe feature contained in the e-mails.
You can close your account by going to the Daktari app. If you close your account, we will no longer use your account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our “Contact Us” form are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
QUESTIONS AND HOW TO CONTACT US
If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us online or contact us at: support@daktarimd.com